Contact information

CONTACT INFORMATION

ODD HABIT is committed to providing clear and accessible customer support.

If you have questions about an order, shipping, returns, refunds, cancellations, products, or any other customer service matter, please contact us using the information below.

CUSTOMER SUPPORT

Store: ODD HABIT

Email: oddhabit.shop@gmail.com

You may also contact us through the Contact page available on our website.

RESPONSE TIME

We typically respond to customer inquiries within 24–48 business hours.

During periods of unusually high order volume, holidays, or other exceptional circumstances, responses may take slightly longer.

ORDER-RELATED INQUIRIES

For questions regarding an existing order, please include your order number and the email address used when placing the order.

This helps us locate your order and assist you more efficiently.

RETURNS, REFUNDS & CANCELLATIONS

For return, refund, or cancellation requests, please contact us before sending any product back.

Return eligibility and procedures are governed by our Return & Refund Policy.

SHIPPING & DELIVERY

For questions regarding tracking, shipping, delayed deliveries, or missing packages, please contact us using the information above.

Please include your order number whenever possible.

BUSINESS CONTACT

For general business or customer service inquiries:

ODD HABIT
Email: oddhabit.shop@gmail.com

Customer Support Hours:
Monday - Friday

We typically respond within 24 - 48 business hours.